Jukka Pitkänen
EXHIBITION MANAGER
I miss the customers, that hustle and bustle that I have gotten used to for the last thirty years in the old Tietomaa. To follow the joy of our customers as they are inspired by the equipment of the Science Centre. Simultaneously, I can see the need for my services in developing the equipment. It energizes and motivates me.
I want to stand in the new lobby of Tietomaa. I hope that despite all the renovations, the atmosphere of the old building persists.
The scent of wood and metal coming from the workshops, the presence of work. I oversee this work from start to finish, their development and planning in every phase of the process.
I anticipate proudly to present the long-awaited Tietomaa.
Karoliina Autere
PROJECT MANAGER, NORTHERN OSTROBOTHNIA MUSEUM’S NEW CORE EXHIBITION
The new facilities will make new modes of activity possible for the museum.
The Northern Ostrobothnia Museum has developed a new activity concept for participation and sustainability in the BestBeloved Museum project. The Museum will participate in cultural climate change by supporting and developing a multivocal and culturally sustainable society. The goal is to create space for communal activities that highlight cultural multivocality. We want to create encounters and generate interaction. Communal activities and increasing participation are strong ethical choices for the Museum.
Pauliina Lapola
Human resources expert
It is great that we will receive facilities that are designed for the Museum and Science Centre. Tiima offers our employees clean and safe facilities with modern technology. The new facilities make internal cooperation between museums and the Science Centre possible and offer our customers brand-new experiences. Creating new exhibitions and the activity concept in the new facilities is inspiring and unique for all of us.
Milja Häll
Customer services manager
I have worked in Tietomaa for 20 years doing customer service and I have seen the joy and excitement Tietomaa has offered its customers. Tietomaa has been one of Oulu’s most significant travel destinations and has offered school groups an active learning environment. Tietomaa has also offered experiences to all people, old and young. The facilities are homey and the milieu is attractive. As technology has developed, the facilities have needed repairs and renewal for a long time already.
Now, with Tiima, we will receive the long-awaited modern facilities that are entwined in the milieu of the old and historical tannery. We have fantastic facilities to create something new and unique for our customers. We can instill the Museum’s exhibitions with a touch of Tietomaa’s participation and instill Tietomaa with a touch of the Museums’ fascination.
I believe that once Tiima is finished, it will be able to attract large audiences and will become one of Oulu’s most popular visiting attractions which the citizens of Oulu can call home and can proudly present it to tourists, and it will be a place one can visit time and time again.
I work as a Service Designer at the Oulu Museum and Science Centre and I am responsible for customer service and the museum shops. Through my duties, I participate in designing the lobby services and customer paths in our new facilities. The goal is to create accessible and easily approachable services for all of our customers. We want to create the best possible customer experience when you visit us. The new customer service point and the renewed shop will offer us new possibilities to serve our customers better than ever and acknowledge all customer groups. We also aim to offer more participation opportunities for our customers in service design and continual development.
Pasi Kovalainen
Director of cultural heritage department
Tiimasta toimeen (an alteration of the Finnish idiom “tuumasta toimeen” which roughly translates to “no time like the present”; here “no Tiima like the present”)
The new Tiima, the old power station, will include the Culture and Environment Team’s office facilities. Effective offices for two to three people with workstations and small document cabinets. Larger materials and handbooks are found in the neighboring library facility. There are also modern meeting cubes and quiet workspaces.
In a word, the team’s working methods will change a lot since we will have to give up our personal office rooms. On the other hand, we have learned to do remote work on top of our summer destination and check-up visits. I believe that Finland’s most efficient Culture and Environment Team will survive the change.
Photos: Mika Friman